Last updated: June 2024

 

Your privacy is of utmost importance to us, and we are dedicated to protecting your personal data. This policy outlines how we collect, use, and safeguard your information.

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Overview

This policy details our approach to handling Personally Identifiable Information (PII), which is data that can be used to identify an individual. Please review this policy to understand our practices regarding your PII.

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Collection of Information

We gather personal information when you enquire about our services, products, or workshops. Additionally, we collect details about the pages you visit on our website. Please refer to our cookies policy for more details.

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Use of Personal Data

Communications and Marketing

When you submit an enquiry, make a booking with us (Experience Mull), subscribe to a newsletter, or contact us via our forms, we request personal details such as your name and email address. This information is used to personalise your experience with us, and enables us to provide you with information and updates regarding your Workshop with us. We may also use this information to inform you of special promotions, marketing materials, or new workshops that may interest you. To stop receiving these types of communications, please contact us.

 

If you make a purchase through our website (Experience Mull), we do not see or store your payment details. Your card information is securely transferred to our payment processor, Stripe, and is never stored on our servers. Stripe securely retains your card details for potential refunds but cannot make further charges without your authorisation. More information on Stripe’s data handling practices is available on their website.

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We also collect aggregate data about our web visitors, such as the number of visits to each page and browser type, to customize our web content and improve user experience. This data does not personally identify you.

 

Processing

To process your workshop enquiry and fulfil booking requests, we may need to share your personal information to our suppliers, such as sharing your details with the owners of the accommodation we use for our Expedition Workshops. 

 

We will only share your data with third parties to facilitate our services. 

 

We do not sell or share your personal information with other third parties without your consent. However, we reserve the right to disclose user information when necessary to identify, contact, or take legal action against someone who may be causing harm to Experience Mull's rights or property, other users, or anyone else who could be harmed by such activities.

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Security

We prioritise the security of your personal information and take extensive measures to protect it. While we strive to ensure secure transmission of your information, no internet data transmission can be guaranteed to be 100% secure. Despite our efforts to protect your data, we cannot guarantee its absolute security online.

 

External Links

Our website may contain links to other websites beyond our control. These sites may collect data or solicit personal information independently. We are not responsible for the privacy practises of these external sites and cannot guarantee the security of any information you provide there.

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Cookies

What are Cookies?

Cookies are small data files stored on your browser by websites you visit. They help websites function and can assist in analysing site visits to enhance user experience. Cookies do not collect personal information.

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Types of Cookies We Use

• Essential Cookies: Necessary for the functionality of our website, such as online forms. These cookies do not store personal data.

• Performance Cookies: Collect anonymous data on how visitors use our website, helping us improve user experience. Includes cookies from Google Analytics.

• Functionality Cookies: Remember your preferences to enhance browsing experience.

• Targeting and Advertising Cookies: Gather data on user behaviour to display relevant ads. These do not collect personal data.

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Managing Cookies

You can manage your cookie settings through your browser:

• Internet Explorer: Tools > Options > Privacy

• Google Chrome: Tools > Options > Under the Hood > Privacy > Content settings

• Mozilla Firefox: Tools > Options > Privacy > Cookies

• Safari: Preferences > Security

For more details on managing cookies, visit All About Cookies.

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Access to Your Data and Opting Out

You have the right to request a copy of your personal data, correct inaccuracies, request deletion of your data, or opt-out of marketing communications. Contact us for assistance with any data queries, and we will address them promptly.

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Acceptance of Terms

By using our site, you accept this Privacy Policy. If you do not agree, please do not use our site. We may update this policy periodically without prior notice, so please review it regularly. Continued use of the site following changes indicates acceptance of those changes.

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Contact Us

If you have any questions or need assistance regarding this policy and your rights concerning your personal information, please contact us.

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